Special assistance can only be requested on confirmed bookings. We’re committed to making a seamless travel experience for all our fans. It is important to call our Contact Centre on (0861 KULULA/585852) for immediate assistance, if your flight departs within the next 48 hours.
Fill in the form below to request special assistance for your flight, a request can take up to 48 hours to be confirmed. Please note: submitting this form does not guarantee your request for assistance and is subject to availability. Your request will be confirmed by our Special Cases Team via email or phone. Should we reach the safety quota for Special Assistance on your flight booked, we may be required to change the flight to ensure that we comply with the Comair Limited required safety regulations.
You may use this form to notify us of any disabilities or conditions you might have according to our special assistance classifications.
Other airlines: Should your flight be operated by a different airline (not kulula.com or British Airways operated by Comair), please visit the airline specific website.
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